On your desktop, you should see the following icon:

It might say 1 of 2 things. You will see "(Dell) SonicWall NetExtender" or "PRM VPN." 

Double click the icon to see the following pop-up box:

You should see the following information filled:

Server- remote.pacresmortgage.com (this tends to be case sensitive sometimes, so please use either all lowercase or all uppercase spelling)

Username- First.Last (in the example its Amber.Clark)

Domain- pacresmortgage.com


If everything is set correctly all you should need to do is input your password in the password box. This will always be your most current Windows Password.  

Then click Connect!

If you experience any issues, please checkout the Troubleshooting section before contacting helpdesk as this will allow us to help you faster.