General

Articles that don't fit the other categories

Taking Care of Your IT Equipment
No Food or Drink Beyond This Point If liquid gets into your computer, it could cause a short circuit and (sometimes literally) fry the circuitry inside t...
Mon, Jun 5, 2023 at 9:20 AM
Returning Equipment to IT
Choose the Right Shipping Box Return the equipment in the box it was originally shipped in whenever you can. This box is likely to have all the necessar...
Thu, Jun 1, 2023 at 10:56 AM
Password Managers & Generators
Passwords serve as the key to our online accounts both at work and at home. If we use secure passwords and keep them safe from prying eyes, our accounts wil...
Wed, Apr 19, 2023 at 11:05 AM
PII Overview
Personally Identifiable Information, otherwise known as PII, is important in any industry, but it’s especially important in the financial sector. We have a ...
Wed, Nov 16, 2022 at 8:12 AM
Telecommuting Overview
Nothing drives adoption quite like necessity. A couple years ago, we needed telecommuting to get our work done at all. Now, even while many people are retur...
Wed, Nov 16, 2022 at 8:04 AM
Your Home Internet Connection
What speed do my Apps need? Based on what we here in the IT Department have observed, the bare minimum internet speed you want to work from home is 25 Me...
Tue, Aug 16, 2022 at 1:15 PM
PII and Sending Documents Securely
PII-What is it and why do we want to protect it? LFS with Mimecast Adobe Password Protect PII-What is it and why do we want to protect it? Personal...
Tue, May 31, 2022 at 8:20 AM
Mimecast Large File Send (LFS)
Mimecast LFS - Sending Via Outlook 2019 All instructions are predicated with being signed into Mimecast. Being fully signed in will look like this: If...
Fri, May 6, 2022 at 10:00 AM
Reserving a Hot Desk
TABLE OF CONTENTS What is a Hot Desk? Reserving Time at a Hot Desk Self-Service Booking Page Select Reservation Duration Select Date and Time Select ...
Tue, Nov 30, 2021 at 10:09 AM
Passwords and Bots
Passwords protect our online accounts both at work and in our everyday lives. They are the primary layer of protection against unauthorized access to the ac...
Tue, Dec 14, 2021 at 11:00 AM