PRM IT Helpdesk

A Virtual Private Network (VPN) is a specialized, secure type of network connection that extends a private network across the internet and allows users to s...

Passwords protect our online accounts both at work and in our everyday lives. They are the primary layer of protection against unauthorized access to the ac...

TABLE OF CONTENTS What is a Hot Desk? Reserving Time at a Hot Desk Self-Service Booking Page Select Reservation Duration Select Date and Time Select ...

Capturing Screenshots Capture Region Capture Last Region Capture Window Capture Full Screen Image Editor Drawing Shapes Adding Text Highlighting ...

Use Snap to arrange all your open windows using the mouse, keyboard or the Snap Assist Feature.  Snap with a mouse Select the title bar ...

Password security and restricting printing, editing, and copying Add a password to a PDF Restrict editing of a PDF Restrict printing, editing, and copyi...

TABLE OF CONTENTS Sharing a Personal Document Sharing a Team Document Get a Shareable Link to embed in emails or Chat Please note that we do not al...

THIS ARTICLE WILL BE RETIRING AS WE ARE MIGRATING TO TEAMS NOTE: We do not recommend Skype Meetings as a replacement for RC Meetings as the larger the g...

Open up your File Explorer and click This PC. Click Computer and then click Map network drive. In the window that opens, choose an available letter f...

If you have questions on using the Snipping Tool, please contact the HelpDesk.