Joining audio on RCV meetings in the RingCentral app for desktop and web

Once you join a meeting, you can select different ways to join the audio of your meeting. You can also enable the auto connect option to automatically connect to your computer’s audio when you join a meeting.

How to enable RingCentral Video meeting auto connect audio on

If you want to automatically connect your audio anytime you join a meeting, follow these steps:

  1. Navigate to Settings via the left-hand navigation bar.
  2. Select the Video tab from the left pane.
  3. Click on the Edit button at the far right of Video meeting settings.

  1. Select Audio.
  2. Under Meeting audio preferences, ensure that the box next to Automatically join audio with computer is checked.

Check Automatically join audio with computer

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Joining options for RingCentral Video desktop and web

When auto connect audio is not enabled in the RingCentral Video meeting settings, you can choose how to join the meeting audio using the following options:

  • Continue without audio: Do not connect to the meeting audio on your computer. You may opt to dial into the meeting using a desk phone.
  • Join audio by computer: Connect to the meeting audio using your computer.
  • Dial in: Dial in using any phone device you prefer. After dialing in, return to the RingCentral app to view the meeting.
  • Call me: Have the system call the phone number you are using.

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How to join using your computer audio

  1. In the Choose how to join audio window, click the Automatically join audio with computer checkbox if you prefer this option to be your default audio source.
  2. Select Join audio by computer.

Join audio by computer

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How to dial in

  1. In the Choose how to join audio window, click Dial in.
  2. Select your Country.(Should Default to United States)
  3. Using your selected phone device, call any of the indicated Dial numbers.
  4. Follow the prompt in entering the Access code and Participant ID.

Join audio by dial in

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How to use call your device

To connect to your RingCentral Video meeting audio via Call me, follow these steps:

  1. In the Choose how to join audio window, click Call me.
  2. Select your country.
  3. Enter your phone number in the Enter the number to call field.
  4. Uncheck the box for Remember this number if you don’t want this option.
  5. Click Call me, then accept the call on your selected device.

Join audio by call me

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Joining RCV meeting audio on mobile app

Once you join a meeting, you can select different ways to join the audio of your meeting. You can also enable the auto connect option to automatically connect to your internet audio when you join a meeting. To know more, visit Enabling RingCentral Video meeting auto connect audio.

However, if you choose to disable the auto connect audio option, there are several ways you can join audio when connecting to a RingCentral Video meeting using an iOS or Android device. 

What are the audio joining options for RingCentral Video meetings

When auto connect audio is not enabled in the RingCentral Video meeting settings, you can join meeting audio using the following options:

  • Use internet audio: Automatically connect to the meeting using your mobile data or WiFi connection.
  • Dial in: Dial in using your cell phone's native calling app. After dialing in, return to the RingCentral app to view the meeting.
  • Call me: Have the system call the phone number you are using.
  • Continue without audio: Do not connect to the meeting audio on your mobile phone. You may opt to dial in to the meeting using a deskphone.

How to Dial in

  1. In the active RingCentral Video meeting on your phone, tap Dial in.
  2. Select a country or region. Please note that this option uses your mobile plan's minutes.
  3. Under Select a number to dial, tap Dial in next to the phone number you want to use.
  4. On the Dial in using phone? window, tap Dial.
  5. The meeting ID will be dialed automatically. You can ignore the message that prompts you to enter your meeting ID.

How to use Call me

  1. In the active RingCentral Video meeting on your phone, tap Call me.
  2. Enter phone number in the Phone number field.
  3. Tap Call, then answer the incoming call on your phone.
 Note: When you select this option RingCentral Video will call the phone number you are using


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