PRM IT Helpdesk

Overview FaxSIPit is an online fax service that allows you to send and receive faxes via email. If your branch has opted in to FaxSIPit service, there ar...

Logging into Mimecast from Outlook   From Outlook, you should have a Mimecast tab at the top of the program.  Once you click that tab.  You should have an...

Choosing an Internet Service Provider, otherwise known as an ISP, can be a daunting task. There are many factors you need to consider to make sure you get t...

We all know that internet speed is important; it’s probably the number one factor that determines the quality of our online experience. Connection speed can...

Are You Getting This Error When Running Credit in Encompass? It means you need to register your IP address. For security reasons, Xactus requires you t...

You already know how important your Microsoft account password is; aside from getting you into Windows every day, it’s used to access services like Microsof...

Your Microsoft account password expires every 120 days. You’ll get an email from the IT Department in advance of this, and Windows will start notifying you ...

Upload: Overlooked, but Important Nobody talks about upload speed. It makes sense; most of the time, using the internet is about downloading. Watching vi...

Wireless Channels: A Tale of Two Networks When you set up your home Wi-Fi, you might notice that these days there are two networks. Usually, they have th...