PRM IT Helpdesk

PLEASE NOTE THIS DIRECTIONS ARE OUT OF DATE AND ONLY WILL APPLY TO ZOOM PLEASE SEE HERE FOR NEW RC INSTRUCTIONS: Sometimes you may need to control who ...

Note these instructions are out of date and we are now using RingCentral Video Login to Ringcentral Online with this link  You should now be in your m...

Enable Waiting Room for Extension Settings Sign into your Ring Central Account. Go to Settings > Meetings. Scroll down to In Meeting (Advanced), then...

How to schedule via Zoom Step 1: Sign into Zoom and get to scheduler Step 2: Schedule a meeting Step 3: Add the meeting to Outlook and invite others ...

Once all your attendees are in the meeting you can lock down the meeting so no other attendee can join.  To lock the meeting, click on Manage Participants ...

Log in to the Zoom Portal. In the navigation sidebar, select Reports. Select Usage. Use the date pickers to select the meeting date range you want Sel...

Please follow the guide on how to schedule a RC Meeting. Log into either the RC Meetings or RingCentral app Click the "Schedule" option ...

This video covers the basics of Call Handling: setting up call handling during business hours, setting up your voicemail greeting, call handling during cl...

Call Forwarding in Zoom Phone NOTE: If you’d prefer to see these instructions in video form, check out this video about Call Handling in Zoom Phone!   ...

Set Your Voicemail Greeting in Zoom Phone NOTE: If you’d prefer to see these instructions in video form, check out this video about Call Handling in Zoom...