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Knowledge base
FAQs
FAQs
26
How do I know if OneDrive is synching or not?
Why shouldn't I save to Google Drive?
Two Ways to Change Your Microsoft Account (Windows) Password
How to Regain Access to your Microsoft Account
Xactus Self-Service: Registering Your IP Address
View all 26
Links
3
Ring Central
Microsoft
Remote Items (Citrix/VDI, VPN, etc)
General
22
Telecommuting Overview
PII Overview
Your Home Internet Connection
PII and Sending Documents Securely
Mimecast Large File Send (LFS)
View all 22
Ring Central
21
Which RingCentral App should I use, Desktop or Mobile?
Using Hot Desk Phones
Meeting Settings for Desktop/Web
Meeting Controls for Desktop/Web
Starting A Meeting in RCV
View all 21
IT Policies
2
PRM IT Helpdesk SLA Agreement
Conference Room Policy for External Vendor
Zoom
10
Advanced Sharing options within Zoom Meetings
How to access Polls (for Hosts only)
How to enable the "Waiting Room" feature in Meetings
How to schedule with Zoom
Lock a Meeting
View all 10
Microsoft Teams
11
6 things to know about Chatting in Teams
The Basics of Microsoft Teams
Group Chats in Teams
Meetings in Teams
Creating Standard and Private Channels
View all 11
Email
15
Understanding Email Security
Sending Email Securely via Mimecast
Calendar Sharing
Shared Inboxes
How to Share my Outlook contacts?
View all 15
MFA (multi factor authentication)
8
About Two-Step Verification
Accessing Mimecast with 2-Step Authentication
Change your Additional Verification Methods
How to use the Microsoft Authenticator app
Manage App Passwords for TSV
View all 8
Security
4
Website Security
Keeping PII Safe Offline
Download Safety
PII: What's Okay to Share, What Isn't, and Why
Solutions
Microsoft
1
Upgrading to Office 2019
External Accounts
AllRegs
1
Creating an AllRegs Account